HWSTS is a service organization. Our efforts are positioned to implement the policies and directives of our Member Boards with a focus on safety, continuous improvement, efficiency and effectiveness.

Responsibility for getting to and from school rests primarily with the student and parents or guardians. The Education Act states that a board may provide transportation for pupils enrolled in schools operated by the Board. Transportation to and from school provided to students is a privilege and not a right. The HWSTS Member Boards' Transportation Policies set out the terms and conditions under which the Boards may provide transportation.

We utilize a wide array of service modes, planning strategies and vehicle configurations that include accessible alternatives to support the daily transportation of eligible students. Eligibility for service is determined by the approved criteria of the respective Board; HWSTS is responsible to create, administer and manage the annual home-to-school routing solution for all students in accordance with Board direction. HWSTS utilizes a modern GIS-based routing and scheduling software tool to calculate distances, maintain student data integrity and plan transportation solutions.

The service needs of our riders cover a broad spectrum and HWSTS staff are dedicated to not losing sight of "the details" in service provision. Below you will find a number of unique service categories and research tools that provide additional information that we encourage you to explore. If you have any questions about HWSTS service, do not hesitate to contact our offices.